TERMS & INFO

When you have selected your items and you have added them to the shopping basket, please follow the prompts.  You will then  be taken to a secure site in the Mals-E shopping cart.

UK MAINLAND ORDERS TOP

We accept payment by PayPal only and other methods by agreement, but please contact us first.  Shipping prices shown in your shopping cart are for UK mainland only. We have no minimum order limit

OVERSEAS ORDERS TOP

PLEASE NOTE - WE DO NOT POST OVERSEAS

POSTING & PACKING TOP

Post & Packing charges are shown at checkout are for items posted in the UK mainland only.  

Overseas and International Clients - Sorry we do not post overseas

Once your order has been received and payment has cleared, i will contact you to confirm any personalised items.  You will receive an email confirming your expected delivery date and again on the day your goods are dispatched.  We use recycled packaging whenever possible (to save the environment) but all goods will be well packed for transport. 

Items are always sent by the Recorded Royal Mail or couriers for heavy bulky items.  A signature will be required on delivery.

Delivery times are normally within 14-28 days, depending if it is a stock item or is a custom order.  Please contact me if you require any out of stock items to check availability. I am not responsible for delays due to the Royal Mail Postal Service.

OTHER INFO TOP

As each item is individually handmade or handcut to order.  I cannot guarantee that the item shown will be exactly the same as the one you will receive unless i have stated otherwise (in the case of stock items).  I frequently mix my own paint colours so there may be slight variations, this of course always depends on your computer screen graphics as well.  Fabrics are usually chosen by colour and i only buy in small quantities, so the designs will usually vary unless they are mentioned in the description.

Please note we do not supply cataloques of our products as we do this as a hobby and we are not a business.  We do not mass produce products or supply in bulk.  Items can change at my whim and depends what i feel like painting.

We reserve the right to change prices without prior notification.

DISCLAIMER TOP

Please refer to customer care section 

REFUND POLICY TOP

Please refer to customer care section   

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